Customer Support
Here you will find answers to the most typical questions regarding our site, our DVDs and our services. You are also welcome to contact our
24/7 Support Service at any time if you have any other questions, comments,
suggestions or problems or wish to request a DVD you didn't find in our database.
Frequently Asked Questions
General questions
- What is Maniac DVDs?
- Can I really download all your DVDs for as low as $0.67 per day?
- What's the quality of your videos?
- What are the hardware/system requirements to play your movies?
- How often do you add new DVDs?
- What if a DVD I'm looking for is not in your database?
- What about my privacy. How will I be billed?
- How much does Maniac DVDs membership cost?
- Are there any restrictions?
- Do you have any special bonuses for your members?
Access questions
- Looks like I lost my password. How can I retrieve it?
- How long do I have to wait until my login works for the members area?
- I didn't receive my login information. What can I do?
- What if my password suddenly stopped working?
- I'm not prompted to enter my username and password during the subscription and thus can't enter the site.
- I want to cancel my recurring subscription.
Video playing questions
- What should I get to play your movies correctly?
- I have a MAC. How can I play your movies?
- How can I make Windows Media Player my default player?
Download questions
- How do I download the DVD movies?
- What are your server's uptime an download speed?
- Can I use Download Managers?
- When I try to download, the Windows Media Player pops up, but the video never starts. What can I do?
- When I left-click to play a .wmv scene, it doesn't start Windows Media Player. What can I do?
If you have any further questions, comments or suggestions, encounter problems not mentioned here or wish to request a DVD, please feel
free to contact our 24/7 Support Service at any time!