Customer Support

Here you will find answers to the most typical questions regarding our site, our DVDs and our services. You are also welcome to contact our 24/7 Support Service at any time if you have any other questions, comments, suggestions or problems or wish to request a DVD you didn't find in our database.

Frequently Asked Questions

General questions

1. What is Maniac DVDs?
2. Can I really download all your DVDs for as low as $0.67 per day?
3. What's the quality of your videos?
4. What are the hardware/system requirements to play your movies?
5. How often do you add new DVDs?
6. What if a DVD I'm looking for is not in your database?
7. What about my privacy. How will I be billed?
8. How much does Maniac DVDs membership cost?
9. Are there any restrictions?
10. Do you have any special bonuses for your members?

Access questions

1. Looks like I lost my password. How can I retrieve it?
2. How long do I have to wait until my login works for the members area?
3. I didn't receive my login information. What can I do?
4. What if my password suddenly stopped working?
5. I'm not prompted to enter my username and password during the subscription and thus can't enter the site.
6. I want to cancel my recurring subscription.

Video playing questions

1. What should I get to play your movies correctly?
2. I have a MAC. How can I play your movies?
3. How can I make Windows Media Player my default player?

Download questions

1. How do I download the DVD movies?
2. What are your server's uptime an download speed?
3. Can I use Download Managers?
4. When I try to download, the Windows Media Player pops up, but the video never starts. What can I do?
5. When I left-click to play a .wmv scene, it doesn't start Windows Media Player. What can I do?

If you have any further questions, comments or suggestions, encounter problems not mentioned here or wish to request a DVD, please feel free to contact our 24/7 Support Service at any time!